Surgery nurses' telephone communication: a mixed methods study with a special focus on newcomers' calls
- González Martínez, Esther Department of Social Sciences, University of Fribourg, Fribourg, Switzerland
- Piotrowska, Katarzyna Department of Social Sciences, University of Fribourg, Fribourg, Switzerland
- Sterie, Anca-Cristina Department of Social Sciences, University of Fribourg, Fribourg, Switzerland
- Vaucher, Carla Department of Social Sciences, University of Fribourg, Fribourg, Switzerland
-
2018
Published in:
- Nursing Open. - Wiley. - 2018, vol. 5, no. 2, p. 197-209
conversation analysis-based coding
descriptive statistics
hospital
internal communication
intra- and interprofessional communication
mixed methods
newcomer nurses
nurses
requests
surgery department
telephone calls
- Faculty
- Faculté des lettres et des sciences humaines
- Department
- Département des sciences sociales
- Language
-
- English
- Classification
- Social sciences
- License
- License undefined
- Identifiers
-
- RERO DOC 309249
- DOI 10.1002/nop2.128
- Persistent URL
- https://folia.unifr.ch/unifr/documents/306632
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