The effects of heuristic rule training on operator performance in a simulated process control environment
- Sauer, Jürgen Department of Psychology, University of Fribourg
- Burkolter, Dina Research Institute for Organizational Psychology, University of St. Gallen
- Kluge, Annette Research Institute for Organizational Psychology, University of St. Gallen
- Ritzmann, Sandrina Research Institute for Organizational Psychology, University of St. Gallen
- Schüler, Kerstin Research Institute for Organizational Psychology, University of St. Gallen
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2008
Published in:
- Ergonomics. - 2008, vol. 51, no. 7, p. 953-967
English
In complex work environments, the occurrence of novel system states represents a particular challenge for the design of training. This article is concerned with the use of heuristic rules to prepare operators for the management of unfamiliar fault states. An experiment was carried out to examine the effects of heuristic rule training on operator performance and system management behaviour.
- Faculty
- Faculté des lettres et des sciences humaines
- Department
- Département de Psychologie
- Language
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- English
- Classification
- Psychology
- License
- License undefined
- Identifiers
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- RERO DOC 24963
- DOI 10.1080/00140130801915238
- Persistent URL
- https://folia.unifr.ch/unifr/documents/301946
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