Journal article

Web Sites as a Dialogic Tool for Charitable Fundraising NPOs : a comparative study

  • Ingenhoff, Diana Faculty for Business and Communication Research, University of Fribourg , Fribourg, Switzerland
  • Koelling, A. Martina Faculty for Business and Communication Research, University of Fribourg , Fribourg, Switzerland
    2010
Published in:
  • International journal of strategic communication. - Taylor & Francis. - 2010, vol. 4, no. 3, p. 171-188
English Non-profit organizations (NPOs), which often dispose of a limited budget, can employ their Web sites strategically to communicate with important stakeholders. However, little research, especially in Europe, has been done so far exploring how NPOs are actually taking advantage of this. This study analyzes how charitable fundraising NPOs in Germany and Switzerland employ their Web sites for dialogic communication with donors and media. Results indicate that NPOs provide well-designed Web sites, yet, fail to engage publics in dialogue. New trends, such as Web 2.0, are still hardly taken into account. Whereas donor publics are often addressed, media are often neglected.
Faculty
Faculté des sciences économiques et sociales et du management
Department
Département des sciences de la communication et des médias
Language
  • English
Classification
Information, communication and media sciences
License
License undefined
Identifiers
Persistent URL
https://folia.unifr.ch/unifr/documents/305483
Statistics

Document views: 19 File downloads:
  • 2010_Ingenhoff_Koelling_Web_Sites_Dialogic_Charitable_Fundraising_NPOs.pdf: 60