<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Furrer, Olivier</dc:creator>
  <dc:creator>Tjemkes, Brian</dc:creator>
  <dc:creator>Flikkema, Meindert</dc:creator>
  <dc:date>2014</dc:date>
  <dc:description xmlns:ns0="xml" ns0:lang="fr">De plus en plus d’entreprises industrielles ajoutent des services à leur offre pour se  différencier. Les résultats d’une étude empirique sur leurs choix et leur performance.</dc:description>
  <dc:format>application/pdf</dc:format>
  <dc:identifier>https://folia.unifr.ch/global/documents/309502</dc:identifier>
  <dc:identifier>https://folia.unifr.ch/documents/309502/files/2014_Furrer_Service.pdf</dc:identifier>
  <dc:language>fre</dc:language>
  <dc:relation>info:eu-repo/semantics/altIdentifier/doi/10.3917/emr.154.0043</dc:relation>
  <dc:rights>info:eu-repo/semantics/openAccess</dc:rights>
  <dc:rights>License undefined</dc:rights>
  <dc:source>L'Expansion Management Review. - L'Express - Roularta. - 2014, vol. 3, no. 154, p. 43-50</dc:source>
  <dc:subject xmlns:ns1="xml" ns1:lang="fr">Stratégies de services</dc:subject>
  <dc:subject>info:eu-repo/classification/udc/33</dc:subject>
  <dc:title xmlns:ns2="xml" ns2:lang="fr">Service compris... à certaines conditions</dc:title>
  <dc:type>http://purl.org/coar/resource_type/c_6501</dc:type>
</oai_dc:dc>